Updated: October 1, 2014
Terms of Service | Privacy Policy
We'd love to hear your feedback! Either email support@tidalware.com with your Support ID or use the contact form below. You can check to see if your question has already been answered further down. We may not be able to respond to every request. Feedback is subject to section 2.3 of the Terms of Service.
How do I remove advertisements?
Making any In-App Purchase will remove advertisements and help support continued development of Gravity Animals.
I found a bug or crash.
Please contact us with as much detail as possible (including device type, OS version and steps to reproduce) via the form above or use support@tidalware.com.
I have an idea or suggestion.
Feel free to contact us with the form above or use support@tidalware.com but note that any ideas and suggestions sent to us are subject to section 2.3 of our Terms of Service.
I spotted an incorrect translation.
We would really appreciate it if you let us know the correct translation via support@tidalware.com.
If this is a free game, why was I charged?
Gravity Animals is free to download and play. Optional products are offered through in-app purchases to enhance gameplay.
I made an unintentional purchase, what can I do?
Apple handle all refund requests and billing issues, so you will need to contact them directly.
How do I prevent myself from making unintentional purchases?
To restrict In-App Purchases on your device, head to Settings -> General -> Restrictions and turn off In-App Purchases under "Allowed Content".